Privacy Policy

Last updated: January 2025

Introduction

KeflavikCar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website keflavikcar.com and use our car rental booking services in Keflavik, Iceland.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when making a car rental booking, including:

  • Full name and contact information (email address, phone number)
  • Driver's license information and identification documents
  • Billing and payment information
  • Pickup and drop-off location preferences
  • Travel dates and rental duration
  • Vehicle preferences and additional service requests

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referral source and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your car rental bookings
  • Communicating with you about your reservations
  • Sending booking confirmations and vouchers
  • Providing customer support and responding to inquiries
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Information Sharing

We may share your information with third parties in the following situations:

  • Car Rental Partners: We share necessary booking information with our partner rental companies to fulfill your reservation.
  • Service Providers: We may share data with trusted service providers who assist in operating our website and services.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Personalize content and advertisements
  • Measure the effectiveness of our marketing campaigns

You can control cookie preferences through your browser settings. However, disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL encryption for data transmission
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Secure data storage with trusted hosting providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Booking records are typically retained for a minimum of 3 years for legal and accounting purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Objection: Object to certain processing of your data
  • Portability: Request transfer of your data in a portable format

To exercise these rights, please contact us at book@keflavikcar.com.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Iceland. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: